Don't have a Login ID? Property Management Offices have suspended direct-contact meetings with residents, except for scheduled appointments, and will assist residents via telephone and email. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7777 (option 5) Contact your Property Management Office to request a paper application, which will be mailed to you; NYCHA Self-Service Portal; Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. However, the survey showed that these were not well known or utilized — likely because very few people in NYCHA live near these centers. Get our Mobile App NAV_MY_TICKETS; NAV_REQUEST_REPAIR; NAV_PAY_RENT; NAV_PREFERENCES; NAV_FEEDBACK; NAV_HELP; NAV_TERMS_OF_USE; NAV_LOGOUT; Directory of City Agencies Contact NYC Government City … We simplified the online form. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) Contact your Property Management Office to request a paper application, which will be mailed to you 1. Check the COVID-19 Guidance & Resources for NYCHA Community for the latest on NYCHA's response to help keep residents safe, alleviate hardships, and stop the spread of COVID-19. Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS. What happens after I report the conditions to the Customer Contact Center? - Link 2,499 views: 23. If you’ve called NYCHA’s Customer Contact Center (CCC) recently, you may have noticed a new feature that allows you to receive a callback instead of waiting on hold. My NYCHA App Portal; NYCHA Customer Contact Center; Video Tutorial Forgot your Login ID? PUBLISHED 9:48 PM ET Aug. 15, 2019 PUBLISHED August 15, 2019 @9:48 PM. My NYCHA; Customer Contact Center; Family Services; REES; Residents Policies & Procedures; Emergency Preparedness; Share. Les NYCHA Customer Conctact Centers (Centres de contact clientèle de la NYCHA) sont situés aux adresses suivantes : Bro nx Customer Contact Center 478 East Fordham Road (1 Fordham Plaza), 2nd Floor Bronx, NY 10458. © 2020 The City of New York. Password Help? New York City Housing Authority (NYCHA), New York. NYC.gov/nycha: Board Members. NYCHA does have two in-person drop-in centers, one near Fordham Road in The Bronx and one near Atlantic Center in Brooklyn. Enroll today to set up your secure user name and password, view and … The new option was launched in January and improves customer service. You will get a ticket number for each repair. Afficher la suite. READ MORE: Addresses. Print. NYCHA Self –Service Portal. NYCHA Customer Contact Center; Video Tutorial; Home; Exit. We simplified the online form. NYCHA residents can call the Customer Contact Center: Regarding em... ergency repairs in your apartment or in a public space Concerning heat and hot water issues To schedule general apartment repair appointments For information about housing applications offices The customer service representatives can assist you better when you provide the following information: Your name, … Learn about COVID-19 Guidance & Resources for NYCHA Community. Contact 311 or the NYCHA Customer Contact Center to submit a complaint. Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. Enroll today to set up your secure user name and password, view and pay bills, and see your account status and payment history. The My NYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages … The Mayor designates one of the members as the Chair. The NYCHA representative will give you a date for the repairs. Chair & Chief Executive Officer - Gregory … It is a vital part of NYCHA’s commitment to providing residents with the healthy and safe homes they deserve. However, … You must notify NYCHA about the conditions in your apartment by calling the Customer Contact Center at 718-707-7771. Bronx, Manhattan, and Queens 478 East Fordham Road (1 Fordham Plaza), 2nd floor Bronx, NY 10458 (Between 3rd Avenue and Washington Avenue) Brooklyn, Staten Island, and Queens 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 (Between Clermont and Vanderbilt Avenues) NYCHA … NYCHA Chair and CEO Greg Russ stopped at the Customer Contact Center earlier this month as part of his two-week tour of the agency. Brooklyn Customer Contact Center. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. NYCHA HOUSES NEARLY 400,000* PEOPLEACROSS ALL5 BOROUGHS WITH A 1% AVERAGE VACANCY RATE *NUMBER SERVED BY NYCHA’S PUBLIC HOUSING PROGRAM 112,607 32,802 131,024 9,953 *2017 NYC HOUSING AND VACANCY SURVEY A transla on of this document is available in Customer Contact Center. The customer contact center locations, phone numbers and schedules. Do I need a social security … To discuss the status of your application outreach canvass letter, please contact NYCHA's Customer Contact Center, or visit one of our Customer Contact Center Walk-In Locations for assistance.We cannot determine when or if you will be reached for an interview. NYCHA will accept partial rent payments until the application is processed. Residents of NYCHA properties under private management should report maintenance issues directly to the Management … The customer contact center locations, phone numbers and schedules Déterminez votre éligibilité. Login ID. In addition, NYCHA?s Customer Contact Center provides telephonic interpretation services for customers calling to request emergency maintenance services, and schedules maintenance routine repairs or Section 8 voucher appointments related to rentals or transfer issues. Bronx, Manhattan, and Queens 478 East Fordham Road (1 Fordham Plaza), 2nd floor Bronx, NY 10458 (Between 3rd Avenue and Washington Avenue) Brooklyn, Staten Island, and Queens 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 (Between Clermont and Vanderbilt … With nearly 400,000 residents living in 173,160 apartments, NYCHA is the largest & oldest public housing authority in the nation. Now there are only 6 steps to reduce your rent. Your rent will be adjusted for the month following the submission of the application. Does registering to use the portal guarantee me an apartment? This depends on how soon you responded and the interview schedules in the upcoming months + 11. A Look Inside NYCHA's Customer Call Center. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. 2. NYCHA has made the following administrative changes to their policies and procedures: Customer Contact Center walk-in locations in Brooklyn and the Bronx are closed. Forgot your Login ID? • Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) • Call your Property M … anagement Office to have a paper application mailed to you. NYCHA Bronx Customer Contact Center 478 East Fordham Road Bronx, NY 10458 Directions: B and D train to Fordham Road Station or one of the following buses: … You can report water issues in New York City Housing Authority (NYCHA) buildings to the NYCHA Customer Contact Center. Although phone companies, gas companies and department stores have their own numbering systems, ANSI Standard X4. Address 787 Atlantic Ave, Fl 2 Brooklyn NY 11238 United States Upcoming Events. NYC is a trademark and service mark of the City of New York. Registering to use the portal does not guarantee you … If you’re living in private housing, you can turn up the heat on your landlord by calling 311 and saying “apartment maintenance”, or submitting a complaint via 311 online.Once the complaint has been submitted, your landlord will get an alert from HPD and should respond within 24 hours. Password Login. No. Agency: New York … The NYCHA board is comprised of seven (7) members appointed by the Mayor, to include three resident members. No events in this location; @2019 new york city housing … By Courtney Gross New York City. Connect to Services Using Opportunity Connect . 2. Login; Make a One Time Payment; Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS; Login Screen. … For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov. Jorge Cabrita Assistant Director Customer Contact Center at New York City Housing Authority (NYCHA) Greater New York City Area 54 connections Resource Type: Dataset: Metadata Created Date: February 4, 2015: Metadata Updated Date: September 16, 2020: Publisher: data.cityofnewyork.us: Unique Identifier *If you would like to report. 38 K J’aime. Password Help? Brooklyn Customer Contact Center 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238. This goal would help limit the number of calls to the NYCHA hotline, the Customer Contact Center (CCC), and allow repairs to be addressed more quickly since they were reported through electronic record. Make sure you write down… Read More. To report mold or a leak in your apartment and initiate the Mold Busters process, call the Customer Contact Center (CCC) at 718-707-7771 or use the MyNYCHA app. All Right Reserve. Under this category, one of NYCHA’s main goals was to improve transparency throughout all aspects related to its housing complexes. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7. My NYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center. Don't have a Login ID? You can request repairs for an apartment or report maintenance issues for public spaces on NYCHA property. Only 616 NYCHA apartments, or 0.4 percent of the total, are within a 10-minute walk of one of the drop-in centers. 250 Broadway, New York NY, 10007 Map this: Contact Numbers (212) 306-3000: Fax: (212) 306-8888: TTY: (212) 306-4845: URLs. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. + 84. You can report maintenance issues on New York City Housing Authority (NYCHA) property to the NYCHA Customer Contact Center (CCC) 24 hours a day, 7 days a week. Now there are only 6 steps to reduce your rent. 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