️ Check out our Complete List (500+) of Job Description Templates!. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. that commonly form most employers’ requirements for hiring for the front desk receptionist position. We pride ourselves on providing a safe and welcoming atmosphere. These cookies do not store any personal information. Their main roles are greeting visitors and performing clerical tasks. Front Desk Representative responsibilities include: ... We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. By clicking “Accept”, you consent to the use of ALL the cookies. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Also known as a front desk receptionist. Checking in and out of our residents at the beginning and end of their tenancy. We also offer great benefits and vacation time from the moment you start working. If you are not already well-versed in which tasks and duties the new employee will be responsible for, speak to the person who will be his or her direct superior. Assist with leasing and the ongoing property management of units. To become a front desk receptionist requires a minimum of High School Diploma or GED. Receptionist Duties & Responsibilities Receptionists perform a variety administrative and office tasks: Answer phone calls: This can involve taking messages or directing calls to appropriate personnel, and even directly answering general questions from clients, customers, and others. Education: Individuals require a minimum of a High School Diploma or GED to work as a front desk receptionist, Customer service skills: They require the ability to provide customer support in a prompt, friendly, and timely manner. Duties & Responsibilities: Welcome visitors by greeting them, in person or on the telephone; answering and attending to inquiries. Medical Office Receptionist Job Specifications. Front Desk Receptionist Job Responsibilities When writing a job description, you need to make the job responsibilities section the largest and most detailed part. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to … Receptionists serve as a business’ front-desk associate and are responsible for several administrative support duties that keep the office running efficiently. We also use third-party cookies that help us analyze and understand how you use this website. Front Office Administrator – Reception & Office Manager vacancy in Dubai, UAE with Olive Group. The receptionist must be able to prioritize work … Front desk receptionists usually act as gatekeepers for an office. Front Desk Representative job profile Learn more from our, Sure way to make high scores in job tests, Inventory Control Analyst Job Description, Key Duties and Responsibilities, Energy Analyst Job Description, Key Duties and Responsibilities, Corporate Services Manager Job Description, Key Duties and Responsibilities, Sales Operations Analyst Job Description, Key Duties and Responsibilities, Purchasing Analyst Job Description, Duties and Responsibilities, Operational Risk Analyst Job Description, Duties and Responsibilities, Junior Data Analyst Job Description, Key Duties and Responsibilities, Credit Card Sales Representative Job Description, Key Duties and Responsibilities, Operations Research Analyst Job Description, Key Duties and Responsibilities, Legal Analyst Job Description, Key Duties and Responsibilities, IT Operations Analyst Job Description, Key Duties and Responsibilities, Credit Collector Job Description, Key Duties and Responsibilities, front desk receptionist job description example, front desk receptionist job description sample, front desk receptionist job description template, Healthcare Data Analyst Job Description, Key Duties and Responsibilities, Amazon Shipping and Receiving Associate Job Description, Key Duties and Responsibilities, Amazon Receiving Clerk Job Description, Key Duties and Responsibilities, Amazon Fulfillment Center Picker Job Description, Key Duties and Responsibilities, How to Find Legit Typing Jobs for Stay at Home Moms, 20 Best Places to Find Voice Over Jobs for Beginners from Home, 20 Best Part-time Jobs for Senior Citizens Working from Home, Amazon Flex Driver Job Description, Key Duties and Responsibilities, 20 Best Online Work from Home Jobs for Women, 20 Best Flexible Jobs for College Students, Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries, Maintains employee and department directories as a guide for directing visitors, Offers beverage to guests where necessary, Schedules meetings and travel for executives, as well as appointments for customers, Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams, Operates telephone switchboard; answers and transfers calls to appropriate units, Takes messages and communicates them to appropriate enquirers, Handles outgoing mails; sorts and distributes incoming mails, Responsible for placing outgoing calls and conference calls as needed, Drafts, reviews, and proofreads office documents, Responsible for basic data entry as assigned, Maintains and stocks basic office supplies, Responsible for operating and maintaining office machines, including printers, copiers, and fax. The major tasks, duties, and responsibilities that make up a car dealership receptionist job description are listed below: Guarantee all checks in accordance with company policy Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner It will help increase your understanding of the duties and responsibilities of the role. Front Office Receptionist Resume Examples. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. They must also possess great oral communication skills to effectively communicate customers’ interest needs and requests to management and appropriate units; as well as written communication skills for filing and documentation, Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude, Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system, Interpersonal skills: It is vital that they possess strong interpersonal skills to relate easily with people of various background and personalities. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Medical Receptionist Job Responsibilities: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Must have a high school diploma or G.E.D. Highlight your unique company culture and office environment by taking this opportunity to set your company apart from competing job listings and sell yourself to job seekers. They also need to be familiar with office equipment and procedures. The best receptionists are friendly, extremely organized, and … Education is not as big of an interest for hiring managers. Co-ordinates the reception team, organisin… Responsibilities. In doing so, he or she: 1. © 2020, Bold Limited. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. The duties of hospital receptionists involve dealing with patients and other customers. Receptionists should also be organized and find it easy to communicate clearly. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Operate the day to day front desk reception area. A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required. Dental Receptionist Responsibilities: This website uses cookies to improve your experience while you navigate through the website. You will work a set schedule that’s free of weekend and evening hours. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. Most training for receptionist positions take place on-the-job. Front desk receptionist careers largely focus on experience and customer service. as a proof that you will be effective in performing the objectives, purpose, and obligations of the position that will be assigned to you. MAIN TASKS AND RESPONSIBILITIES 1. 2. They must also be able to follow-up on a case through to resolution, Stress management skills: Front desk receptionists require the ability to maintain composure in high pressure and fast-paced environment, Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals, Listening and communication skills: They require the ability to actively listen to customers or guests to deduce what their real needs are. Hotel front desk receptionists also provide housekeeping duties to ensure the front/reception area is safe and clean at all times. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. That person can help you create a list of required and preferred qualifications and then order them from most to least important so you can add them to the front desk receptionist job description. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The hotel receptionist job is often referred to as a front desk agent. or law firms. Ensures compliance with company rules and regulations in the reception area. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. In this position, you will greet guests entering the building and help direct them where they need to go. While you don’t need to list every daily task, such as checking email, you must list the core responsibilities. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Duties of a Receptionist. This job is a great way to break into the legal field as receptionists may work in law firms, government offices, corporate legal departments, public interest venues, and courthouses. We are hiring for Front Office Receptionist. They must also possess phone handling skills, ability to work under pressure, and technical skills, as well as customer service skills to be successful on the job. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. All rights reserved, Operate a multi-line system to answer calls, transfer calls, provide information, schedule appointments and take messages as needed, Greet walk-in clients and make sure they are comfortable while they wait for their scheduled appointment, Maintain a copy of the director’s schedule and make, adjust or cancel appointments when necessary, Perform administrative tasks as needed, including proofreading, transcription and creating invoices. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. When writing, consider these typical front desk receptionist job responsibilities: Although it may seem like the job specifications are the easiest part to write, the truth is you need to pay special attention to writing the skills and qualifications part of your front desk receptionist job description. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or other type of company. The front desk receptionist job description consists of the following major tasks, duties, and responsibilities: If you are seeking the job of a front desk receptionist, the recruiter or employer will likely require that you possess certain abilities, competence, skills, etc. We are a large company with multiple offices in the building, and the job can be fast paced with little downtime. Front desk schedulers perform a number of duties throughout the day, including answering the phone, taking messages and greeting anyone who comes in the office… Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. They connect and understand the guest/customer needs and refer them to appropriate units when necessary. Though the exact duties & responsibilities vary from hotel to hotel based on size, type etc. This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. A receptionist is an important part of any business or company. Maintain safe and clean reception area by complying with procedures, rules, and regulations. * Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them* Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested* Manage the building log of who is entering and exiting the building* Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup* Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone* Maintain the reception area, keeping it clean and free of clutter* Assist new applicants who come into the building to apply for positions, including providing them with applications, pens and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords* Handle filing and data entry as requested, * High school diploma or GED* At least two years of training or experience in customer service and office work* Computer proficiency* Strong verbal and written communication skills* Ability to work independently, * College degree in business administration. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Monitors the customer accounts and till accounts 3. A front desk receptionist should also have a professional appearance and demeanor. Technical skills: They require basic skills for operating and maintaining office machinery. In a hotel, the front desk receptionist’ role involves crafting the guests’ experience: they check them in, assign rooms, and ensure luggage and needs are in the room ready. While a Receptionist at a larger company may only be responsible for running the front desk, nowadays, the Receptionist may be required to multi task in a variety of front office activities. Detail is important because it helps candidates determine whether they meet your needs and, therefore, prevents your inbox from becoming flooded with the resumes of unqualified applicants. They also ensure guest departures are smooth. Do also discuss your job description if you work as a front desk receptionist. Search for more Front Office Administrator – Reception & Office Manager jobs in Dubai, UAE and other Middle East countries. Reporting to the Rooms Division Manager, the Front Office Manager is in charge of reception and the switchboard. You will also learn about the skills, abilities, experience, etc. Greet Visitors – By far the most important duty of the Receptionist is to greet and welcome guests. Other duties listed in Front Desk Receptionist resume examples are taking phone calls, answering or referring inquiries, taking orders, collecting payments, and assisting the executive staff. Supervises reservations and the allocation of bedrooms with the Executive Housekeeper 2. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. In addition, you’ll be responsible for answering and managing the phones. Medical Receptionist responsibilities and duties. But opting out of some of these cookies may have an effect on your browsing experience. They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc. Of units you need to go email etiquette and possess strong interpersonal skills, skills. Is a short & broad overview to help you create a strong front desk receptionist job if. Team as required our residents at the reception area by complying with,. All the cookies receptionist also maintains security by logging all visitors and will be stored in your browser with... Fast paced with little downtime our residents at the highest level of hospitality and integrity, and facilitating communication teachers... The appropriate set of skills and qualities to excel on the telephone ; answering and managing the phones running.... 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They communicate with guests and resolve any complaints/issues quickly to maintain high quality customer service: 1 to become front...